Crickex FAQ

Who can start betting and playing casino games on Crickex?

Any Indian user over the legal age can create and use an account on Crickex.

Is Crickex legal in India?

Yes, we have studied the laws of India and offer our services on the principles of legality and honesty as evidenced by our Curacao license.

Do I have to verify my Crickex account?

Yes, verification is required. Contact our support team and they will help you pass it.

Is it safe to keep money in a Crickex account?

Yes, our users’ money is fully protected.

How do I cancel a bet on Crickex?

If it’s a standard bet, you can cancel it by opening a coupon. Exchange bets cannot be cancelled.

What are “Back” and “Lay” bets on the Crickex exchange?

A “back” bet is a standard bet, where you bet that a certain outcome will happen. In a “Lay” bet, you bet that this outcome will not happen.

How long does it take to process withdrawal requests from Crickex?

We process withdrawal requests around the clock and try to ship them to you within 6 hours after receiving them.

Can I withdraw money directly to my bank card or bank account?

Yes, of course. However, you can only send money to bank details which belong to the owner of the Crickex account.

Do withdrawals to Crickex have a commission?

The vast majority of methods available to users from India have no internal commissions.

Can I contact Crickex support if I’m having trouble?

Yes, our support specialists are available 24 hours a day and they will help you at any time to solve your question via online chat, messaging, telegraph or email.

Are LIVE broadcasts available on Crickex?

Yes, all our users can watch LIVE broadcasts in good quality for free.

Why would I send a photo of my ID documents to Crickex?

This is a mandatory part of the verification process where you confirm that you are a real person and are of legal age.

Are the Crickex servers secure?

Yes, our information security specialists are constantly working on the development of security systems. All of our servers are SSL encrypted.